Privacy & Security

S77 Privacy Policy — How We Keep Your Data Safe

Your trust is our greatest asset. s77 protects every user's personal data with the highest level of confidentiality. In this policy, we clearly explain — what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
SSL
256-bit Encryption
0
No Sale of Data to Third Parties
GDPR
International Standards Are Followed
24/7
Data Monitoring Active

1. Introduction

S77 (s77.ng) is a trusted platform for online gaming users in Bangladesh. We believe protecting each user's personal data is a fundamental responsibility. This Privacy Policy ("Policy") explains how we collect, use, store, and safeguard your information.

By using our website (s77.ng) or creating an account, you are considered to have accepted this Privacy Policy. This policy is part of our Terms & Conditions Operates in conjunction with.

s77 adheres to international data protection standards (GDPR-compliant policies). We are committed to protecting your privacy.

This policy applies to: our website, mobile application, customer support channels, and all digital services provided by s77. If you have any questions about the protection of your data, you can contact our support team at any time.

2. Information We Collect

S77 collects only the information necessary to provide our services. We never collect excessive or unnecessary data. The table below provides full details:

Data Type Example Reason for Collection
Identity Document Name, Date of Birth, NID Number KYC Verification & Age Confirmation
Contact Information Email, mobile number Account Communication & Security
Financial Information Mobile Banking Number Payment Processing
Device Information IP address, browser type, OS Security & Fraud Prevention
Usage Data Gaming History, Transaction Logs Service Improvement & Issue Resolution
Cookie Data Session tokens, preference settings Improving User Experience
Please Note: s77 never stores your full bank account number, password, or card number. Payment information is held in encrypted form with the payment provider.

There are three methods of data collection: (1) Information you provide directly (registration, KYC); (2) Automatically collected data (cookies, logs); (3) Information received from third parties (payment gateways, identity verification services).

3. How Your Information Is Used

S77 uses your personal data only for specific, legitimate purposes. It is never used beyond those purposes without your consent.

  • Account Management: For registration, login, password recovery, and account security.
  • Service Delivery: Processing gaming sessions, deposits and withdrawals, and bonus disbursements.
  • Legal Compliance: To comply with AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations.
  • Contact: To send important account notifications, security alerts, and transaction confirmations.
  • Fraud Prevention: To detect suspicious activity and maintain platform security.
  • Service Improvement: To analyze user experience and make the platform better.
  • Marketing (With Consent): To inform you about relevant offers and promotions, if you have given your consent.
You can opt out of marketing communications at any time. This can be done easily through your account settings or by contacting our support team.

4. Data Sharing Policy

S77 never sells your personal data or shares it with third parties for advertising purposes. However, data may be shared in certain situations necessary for service operations:

  • Payment Providers: Mobile Banking, Nagad, Rocket, and others — used solely to process transactions.
  • Identity Verification Service: With a regulator-approved provider for KYC and AML compliance.
  • Technology Partners: Hosting, cybersecurity — covered under strict confidentiality agreements.
  • Legal Obligation: Upon a valid court order or lawful request from a regulatory authority or law enforcement agency.
  • Business Transfer: In the event of a merger or acquisition — users will be notified in advance.
Before sharing your data with any third party, we ensure they meet privacy standards equivalent to our own. Data Processing Agreements (DPA) are in place with all partners.

5. Data Security Measures

S77 uses industry-leading technology to protect your data. Our multi-layered security framework is as follows:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
  • Firewall & DDoS Protection: Servers are protected against cyberattacks.
  • Regular Security Audits: Regular penetration testing conducted by an independent team of experts.
  • Data Masking: Sensitive information such as payment numbers is partially masked.
  • Access Control: Only authorized personnel have access to specific data.
Important: No internet environment can guarantee 100% security. If you notice any suspicious activity, contact our support team immediately and change your password.

6. Cookie Policy

Cookies are used on the s77 website and app. Cookies are small text files stored on your device that help improve your browsing experience.

  • Essential Cookies: Required to keep your login session active and ensure security — cannot be disabled.
  • Functional Cookies: To remember your language and preference settings — optional.
  • Analytics Cookies: To understand site performance and user behavior — optional.
  • Marketing Cookies: To show relevant ads — with your consent only.

You can manage or delete cookies from your browser settings at any time. However, disabling certain essential cookies may cause some site features to stop working.

7. Your Data Rights

As an s77 user, you have certain important rights regarding your personal data. We respect these rights and are committed to upholding them:

Right of Access

You can find out what data we hold about you and request a copy.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Processing Restrictions

You may request that the processing of your data be restricted.

Right to Portability

You can receive your data in a machine-readable format.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

To exercise these rights, contact our support team. We typically respond within 30 days.

8. Data Retention Period

S77 does not retain your data indefinitely. Specific retention periods are defined for each type of information:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligation
Transaction Records 7 years Financial Regulatory Requirements
KYC Documents 5 years after the end of the relationship AML Legal Requirements
Support Contact 3 years Service Quality Enhancement
Cookie Data Up to 12 months Session & Preference Management
Marketing Preferences Until Opt-Out Contact Management

Once the designated retention period expires, we securely delete or anonymize your data so that you can no longer be identified.

9. Minor Protection

S77 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any information from minors.

  • Age verification is mandatory at the time of registration.
  • National ID verification is carried out as part of the KYC process.
  • Accounts suspected of belonging to a minor are suspended immediately.
  • If any minor's data is collected inadvertently, it will be deleted immediately.
If you become aware of a minor using our platform, please notify our support team immediately.

10. Changes to the Privacy Policy

S77 may update this Privacy Policy from time to time. Changes may occur due to legal requirements, new service launches, or security improvements.

  • For significant changes, registered users will be notified via email or platform notification.
  • The date of each update will be noted at the top of the page.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend reviewing this page regularly.

11. Contact & Complaints

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact our data protection team:

Response Time: Typically within 30 business days

We take every complaint seriously and work to resolve it promptly. Our Responsible Gaming Privacy-related information is also available on this page.


Our Commitment

What Sets s77 Apart on Privacy

The steps we take to protect your data at every level.

End-to-End Encryption

Every data transfer from your device to our servers is encrypted with 256-bit SSL. No one can intercept it along the way.

SSL 256-bit TLS 1.3

KYC-Based Identity Verification

Every account is verified through a rigorous KYC process, keeping your account secure and preventing fraudulent activity.

KYC Verification AML Compliance

Fraud Detection

An automated fraud detection system is active around the clock. Suspicious logins or transactions are blocked immediately.

Auto Detection 24/7 Monitoring

Limited Data Access

Our staff can only access the data they need for their specific role. Role-based access control is enforced.

RBAC Audit Log

Secure Data Deletion

When the retention period expires, data is permanently deleted or anonymized through secure methods. No residual data remains.

Secure Deletion Anonymisation

Adherence to International Standards

S77 follows GDPR-compliant policies and undergoes regular third-party security audits. Earning your trust is our goal.

GDPR Compliant Third-Party Audit

Play Safe

Your data is safe — now let's play!

Your personal data is fully protected at s77. Register with confidence and enjoy the best gaming experience.

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